Website & order terms
These terms explain how catalogue enquiries and orders with Achioku Foods Ltd are handled.
About us
Achioku Foods Ltd is registered in England and Wales under company number 17423215. Our business address is 55 Reeves Avenue, Newcastle-under-Lyme, ST5 9LA.
Catalogue information
We aim to keep product names, prices, pack sizes and availability accurate. Stock and supplier prices can change. A product added to the cart is not reserved until you place a reservation or complete checkout.
Reservations and orders
Bank transfer and cash reservations hold available tracked stock for 3 hours. If payment is not approved before the reservation expires, the stock may return to sale. A collection code is generated only after payment is approved. WhatsApp carts remain enquiries until we confirm the order.
Customer accounts
We may require a verified customer account before accepting online reservations. Account details must be accurate so we can contact you about orders, payment approval, collection and delivery.
Retail and business customers
Some products are available in retail quantities while wholesale prices may require minimum quantities. Trade quotations may include additional terms for deposits, freight, delivery access, cancellations or credit.
Product information and allergens
Please read the manufacturer’s label before use and tell us about any product or allergen information you require before ordering. Packaging, ingredients and country of origin may change between supplier batches.
Law
These website terms are governed by the laws of England and Wales. Nothing in them limits rights that cannot legally be excluded.